Our quality assurance
Our objectives are to provide a security service that conforms to the contract specification agreed with clients. The Company procedures are conducted strictly in accordance with BS 7499, the code of practise for static guarding and mobile patrols, and BS 7858, for security screening and vetting and to the regulations of all applicable authorities.
Central Watch Security Limited is a Security Industry Authority (SIA) approved contractor.
Central Watch Security Limited have been awarded gold status by the National Security Inspectorate (NSI).
We recognises that the quality of its services to clients depend on the everyday actions of all those in its employment. It is for management and supervision to ensure that all Security Officers as personnel within the Company are fully conversant with the Company's quality objectives.
The Quality Management System of Central Watch Security Ltd is based on the requirements of BS EN ISO 9001, 2000 and our aim will be to maintain registration under this International Standard as an Individual Firm of Assessed Capability.
The Quality Assurance Procedures, which are set down, are mandatory and all Company employees must comply with the documented procedures. No deviations are permitted without prior authorisation from the undersigned or Quality Department.
Central Watch Security Limited is certified by United Kingdom Accreditation Service (UKAS).
The quality objectives of central watch security limited are as follows:
- To strive for 100% customer satisfaction.
- Always conform to the customer’s specified requirements.
- Never promise the customer anything that cannot be met.
- Not to loose a customer as a result of poor service.
- No customer complaints. Or to react quickly to rectify the complaint.
Fully Insured
Although careful selection, vetting, training and supervision minimise the possibility of clients sustaining loss through failure or error on the part of Central Watch Security Limited staff in carrying out their duties, substantial insurance's are carried to protect both our own and our clients interests.
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